Although doing your own packing can save you a considerable amount of money, there is a certain amount of risk involved with a self pack. If breakage occurs within a box you have packed and there is no obvious damage to the exterior of the carton, movers will not accept liability for that damage. They have no knowledge of the condition of the item prior to being packed or the quality of your packing techniques. Similarly, if a box that you have packed collapses during transit, the movers will not accept liability for the items inside because the box has clearly been improperly packed. Therefore, CRS recommends having the movers pack any breakable or high value items. Miscellaneous items such as books, clothing, linens, toys, etc. can easily be packed by you. This same liability limitation applies to missing boxes: the movers will not accept liability for a missing box if you have packed it yourself
Any high value items that you have must be specifically identified and declared with the mover. Your mover will supply this form if requested. If this is not done and that box is lost (whether it is packed by you or the mover), again, the mover will not accept the full liability. The contents of the box must be known to the mover and proof of value will be necessary should a claim result.
When doing your own packing take care not to pack the boxes too heavy and to use ample packing material so the articles in the box cannot shift. Pack heavier items in small boxes. The driver of your shipment has the right to disallow improperly packed boxes onto the shipment or to require the boxes to be sufficiently re-packed by the mover at your expense. Your mover can assist you with proper packing techniques.
UNPACKING: Typically when your move is estimated the representative will include the cost of packing and unpacking your mattresses. Any additional unpacking you may desire should be discussed at the time of your estimate. Please note that unpacking service only provides the items being placed on a flat surface, they will not be put away into cabinets, cupboards, bookcases, etc. They will remove the boxes that are unpacked at delivery at no charge. If you wish a custom service for unpacking please discuss this option with your CRS consultant.
