During the summer months and occasionally during non-peak moving times, moves can be delayed for weather related reasons, shortage of trucks, mechanical failure or other unforeseen circumstances. Being prepared for this outside possibility will help you in this event. Take things that you cannot afford to be without: if you are starting a new job, take business clothes with you; if you have children who will be attending school shortly after your arrival, take the things they will need to start school.
Through CRS if there is a delay and your shipment is over 3,500lbs., the movers are required to reimburse you for a percentage of hotel and meal expenses. Be sure to save hotel and meal receipts during this time. You should receive a delay claim form from the mover upon your request. This is handled separately from a damage claim and must be handled promptly: the claim must be filed within 30 days of delivery. A delay claim does not pertain to shipments that are delivering to a public/self storage unit or into mover storage or from a mover or public storage facility.
